At OldStuffLT, we take pride in offering carefully curated vintage items. Each piece tells a story and has a unique history, which is part of its charm. Please review our refund and return policy below to ensure a smooth and transparent shopping experience.

1. Return Eligibility
● All Sales Are Final: Due to the unique nature of vintage items, we do not accept returns unless the item is significantly not as described, damaged in transit, or defective.
● Exceptions: Returns may be considered in exceptional cases (e.g., items grossly misrepresented, damaged in transit, or faulty upon receipt).
● Time Frame: Return requests must be made within 7 days of receiving the item.

2. Condition of Return
● Original Condition: All items must be returned in the same condition in which they were received—unworn, unused, and with all original packaging and tags (if applicable).
● Damage: If the item is damaged upon arrival, please provide clear photos of the damage to help us resolve the issue swiftly.

3. Refund Process
● Partial Refunds: In cases of minor issues (e.g., slight discoloration, scuff marks), we may offer partial refunds or store credit rather than a full refund.
● Full Refunds: If the item is found to be significantly misrepresented or defective, a full refund will be issued, including the cost of return shipping.
● Processing Time: Refunds will be processed within 7-10 business days after we receive the returned item.

4. Non-Returnable Items
The following items are non-returnable under any circumstances:
● Items marked as “final sale”
● Custom or altered vintage pieces
● Items purchased as “clearance” or “as-is”

5. How to Return
If you believe you are eligible for a return, please contact us at [email address or phone number] within 7 days of receiving the item. Please include:
● Your order number
● A detailed description of the issue
● Photos of the item (if applicable)
We will review your request and provide instructions for returning the item. Customers are responsible for the return shipping costs unless the return is due to a mistake on our part (e.g., damaged or incorrect item).

6. Shipping and Handling
● Return Shipping: Customers are responsible for paying for return shipping, except in cases of damage or misrepresentation.
● Packaging: Please ensure that the item is securely packaged to avoid damage during return transit. Items returned damaged may not be eligible for a full refund.

7. Vintage Item Disclaimer
● Natural Wear: Vintage items may show signs of age, wear, or patina. These characteristics are part of their charm and are reflected in the pricing. We will do our best to describe any imperfections in the item listing.
● Authenticity: We guarantee the authenticity of all our vintage items. If you have any concerns about authenticity, please reach out to us before purchasing.
Important Notes:
● Customer Satisfaction: We want you to be happy with your purchase, so feel free to ask any questions about an item before purchasing.
● Size & Fit: Please double-check sizes and measurements. Vintage sizing can differ significantly from modern sizing.

Thank you for supporting sustainable shopping and the beauty of vintage!